Overview
This policy explains how Sood Plastic Surgery & Explant Center collects, uses and protects information you share through this website. Protected health information you share as a patient is also covered by our Notice of Privacy Practices under HIPAA, available at the office on request.
Information we collect
When you submit a consultation request or contact us, we collect the details you provide, such as your name, email, phone number, the procedure you are interested in and your message.
When you browse the site, we may collect standard technical information such as your browser type, device, pages visited and approximate location, through cookies and analytics tools.
How we use it
- To respond to your inquiry and schedule a consultation
- To send appointment reminders and practice updates you have asked for
- To improve the website and understand how visitors use it
- To meet legal and regulatory obligations
How we share it
We do not sell your personal information. We share it only with service providers who help us run the practice, such as our form and email platform (HubSpot) and analytics providers, and only as needed to provide their service. We may also disclose information when required by law.
Website forms are not for medical emergencies
Please do not include detailed medical history in website forms. If you have a medical emergency, call 911. For urgent post-operative concerns, call the office at 630-686-6094.
Cookies
You can set your browser to refuse cookies or alert you when they are used. Some parts of the site may not work as intended without them.
Photographs
Before and after photographs on this site are shown with the written consent of each patient. Images are cropped and edited only to protect identity.
Your choices
You can ask us to update or delete the information you have submitted, or unsubscribe from emails at any time using the link in any message or by contacting us.
Contact us
Questions about this policy can be sent to info@soodexplant.com or by calling 630-686-6094. We may update this policy from time to time, and the date above shows the latest revision.